Shipping

Canada Post is currently rotating job action, we will be resuming shipping with them where we see fit. The job action between CUPW and Canada Post is constantly evolving. We are shipping orders via couriers like ICS, Purolator, UPS, etc. Please add a note to your order or reach out to us via our online chat if you'd like us to ship your order with a specific courier. 

If you use a PO box, or have a rural address, please include an alternate shipping address accessible for couriers while Canada Post is unavailable due to strike action. 

Returns during CUPW strike action - we will make every effort to offer our customers access to courier return labels. The cost for the shipping label will be deducted from your refund. Please email us if you have any questions about returns or exchanges during the CUPW strike. 

In most cases your order will be heading to the post office within 1-2 business days.  We offer two service options:

Shipping Options:

• Standard Expedited Shipping (2-10 Business Days)
• Express Shipping (2-4 Business Day)

Customers on Vancouver Island, within BC, or in Western Canada will receive their orders towards the shorter range above. Customers in Ontario, Quebec, and Eastern Canada will receive their orders towards the longer range.

Please note that shipping days refer to full business days, not including weekends or holidays. The days are counted after the day the parcel is shipped. The guidelines above are for major urban centers. If you live outside of a large city, your parcel will take longer to reach you.

We generally use Canada Post as our shipping carrier, however we may use other couriers (UPS, FedEx, Canpar, ICS). If your parcel is small and we can use the Canada Post letter mail service, we will. This service has no tracking.

Free Shipping 

Our free shipping offer automatically applies to orders that meet the minimum threshold of $150 before tax. We will use the most cost effective service when shipping for free.

Transit Delays or Damaged Parcels 

Once your order leaves our hands and is with the shipping carrier, it’s officially out of our control. Bellies in Bloom is not liable for delays, lost packages, or damage during transit — though we truly wish we could prevent them.

If something goes wrong, please don’t hesitate to reach out. We’re always here to help however we can, and we’ll gladly assist you in navigating the next steps with the shipping carrier. They're the ones in charge of your package from the moment it leaves us, but we’ll do our best to support you through the process if any issues come up.

Shipping charges are non-refundable unless it is as a result of our error.  

In-store Pickup:

The best option if you are local or travelling to Victoria. Take advantage of a flash sale or snap up a hard-to-find item. Purchase online, we'll pack your order and email when it's ready. You can pick-up at your convenience at our location in Victoria during regular business hours.

International orders and tariffs, customs, and duty

As of Aug 20/25, we are no longer shipping orders outside of Canada. We're so sad to see our international customers go. Unfortunately with the ongoing tariffs and elimination of the US de minimus duty policy, and higher shipping rates, it is no longer feasible to send orders outside of Canada.

We reserve the right to cancel and refund any order at our discretion.

Limits of the Welcome coupon code (if you sign up in the pop up):

The coupon code can only be used once per customer. We cannot apply the coupon code retroactively. If you have any issues with the code, please reach out by email or instant chat BEFORE you checkout. The coupon code does not apply to any exchange items.

Online Local Pick Up Deadline

Orders placed online using the Local Pick Up option need to be picked up within 45 days from purchase. After 45 days, your order will be automatically refunded and the items will not be held. The refund will be processed to the original form of payment. If your card has been cancelled or replaced since your purchase, please reach out to us. Refunds processed to cancelled cards cannot be retrieved.